Refund Policy
LAGOS ORDERS
- For items that are defective on arrival, please report it by sending a mail to our address info@lewaajewelry.com or to our whatsapp within 24 hours of receiving your order. A refund will be issued if your claim is approved. Please note that after the 24 hour window, claims for refunds will no longer be considered.
- Unfortunately, the refund amount would not be inclusive of the delivery fee paid.
OUT OF LAGOS & INTERNATIONAL ORDERS
- For items that are defective on arrival, please report it by sending a mail to our address info@lewaajewelry.com or to our whatsapp within 24 hours of receiving your order. Please note that after the 24 hour window, claims for refunds will no longer be considered.
- A refund will be issued if your claim is approved. Unfortunately, the refund amount would not be inclusive of the delivery/shipping fee paid.